All orders will be delivered by the Polish Post and will be dispatched 1-5 open day after reception of the payment (excluded Saturdays). A notice is sent to the customer in case of delay. It takes usually 4 to 10 open days for the parcels to arrive to the customer. For some countries can be longer due covid situation.
For now I can't prepare a phytosanitary certificate, so all live plants will be send only to EU Country.
The plants will be send bare rooted in individualized plastic bags or other protection. In these conditions plants can travel more than 2 weeks without any real damage.
If there will be some broken package please start reclamations with the post office.
In case of non delivery of the parcel by the postal service (incomplete address, parcel not pickup at the local post office...), the customer has to pay the delivery fees for another shipment so that I can dispatch a new parcel.
In the wintertime I send plants above -5o C. Buyer will be informed if there will be delay due bad situation with weather.
Cookies and related technologies allow the website to function properly and help us adjust the offer to your needs. You can choose to accept our use of all these files and go to the store, or adapt the use of files to your preferences by selecting "Customize Consents".
These files are necessary for our website to function so they can't be switched off.
These files allow you to use other functions of the website (other than those necessary for its functioning). Enabling these files will give you access to the full functionality of the website.
These files allow us to analyze our online store, which may contribute to its better functioning and adaptation to the needs of our Users.
These files are used by the software provider within our store operates. They are not combined with other data left by you in the store. The purpose of collecting these files is to perform analysis that will contribute to the software development. You can read more about this in the Shoper cookies policy.
With these files, we can conduct marketing activities.